I am Hung Tsung-te, a volunteer emergency medical responder from Taichung. Over the past few years, our Tanzi Branch has continuously promoted public CPR (cardiopulmonary resuscitation) lectures. Despite holding multiple outreach sessions, in Taiwan, among more than 7,000 patients each year who suffer out-of-hospital cardiac arrest, fewer than 40% receive CPR before the ambulance arrives. Behind these numbers lies our hesitation to “step forward.” This has led me to reflect: how can I contribute to creating this wave of courage?
▎壹、為何救命之手停在胸前?揭開行動落差的真相
(一)那一道「要不要伸手」的心理高牆
即使過去已有許多研究表示,在到院前心肺功能停止(out of hospital cardiac arrest, OHCA),民眾願意即早實施CPR與自動體外心臟電擊去顫器(automated external defibrillator, AED)去顫,將大幅提升患者存活率,但受到損失恐懼(怕壓斷肋骨、怕救不回來)、旁觀者效應(現場這麼多人,應該有人比我懂)等因素影響,會降低民眾施救意願,這讓我意識到舉辦研習並非讓民眾熟練操作CPR就能解決困境,而是要能提升民眾願意挺身而出的勇氣,雖技術可以透過練習而變得熟練,但勇氣該如何壯大呢?
(二)教學破框:2小時內催生“敢救”勇氣的挑戰
勇者並非一蹴而成,擁有大量的知識也不代表奮勇當先的勇氣,要在短短2小時內傳遞知識又得培養勇氣,對講師來說是困難的挑戰,我認為傳統授課教學模式無法解決上述問題,所以採用問題導向式學習(problem based learning, PBL):先拋問題,再由學員自行找答案、辯論、實作的教學技巧來改良講座,例如圖1是講座內容之一,我透過抉擇答案來分化民眾的立場,並在短短2分鐘內分別提問AB兩派的民眾來進行一場簡短的辯論批判。